Broadmeadow Court is the name of the care home in Newcastle-under-Lyme, Staffordshire where my mother resides.

National Health Service (NHS) Passion


I've travelled around the world a little on business and sometimes in general conversation the subject of health care has cropped up.  There is consensus among everyone I have spoken to that the UK has a brilliant health service and should be proud of the NHS. 

Coronavirus 2020

After witnessing the efforts being made by everyone in the NHS, I felt compelled to put up some 'tribute banners' at the Royal Stoke Hospital, which you can see in the images below.  I like the idea of a Bankzny moniker;-)  I should add that gratitude and respect is not solely directed towards NHS staff, but everyone putting themselves at risk or caring for vulnerable people.  One banner was published in my local newspaper as a positive counter-balance to the grotesque story being reported on, which can be viewed by following this link.

Clicking this link opens a PDF showing the creation of the above banner :-)

Big Can be Beautiful
I consider having a single organisation responsible for providing health care to an entire nation of 66 million people (2018) to be remarkable - the NHS employs over 1,600,000 staff.  In 2018 alone there were approximately 732,000 births and 611,000 deaths.  I find it astonishing how successful the NHS staff are at managing this churn despite their disparate and challenging IT systems, while retaining near excellence at the point of service delivery.

The People
Looking beyond the numbers game leads me to observe what I consider to be the true heart of the NHS - the people.  In my various times in UK hospitals, from minor ailments through to brain surgery I have rarely encountered staff who don't inspire trust and respect.  I've not met a single person in the UK who has had an unsatisfactory experience when faced with major surgery.  Regardless, I imagine everyone can tell a story about how a routine operation / appointment was cancelled or re-scheduled, resulting in personal inconvenience.  Yawn!

NHS Doctor's Tribute

The following paragraphs are taken from a book written by a former NHS doctor - click this link to access it on Amazon.

I would always feel tremendously proud to say that I worked for the NHS - who doesn’t love the NHS?  It’s unlike any other national asset; no one talks in fond tones about the Bank of England or would think any less of you if you suggested suing Cardiff Airport.  It’s easy to work out why: the NHS does the most amazing job and we’ve all benefited from it.  They delivered you when you were born and one day they’ll zip you up in a bag, but not until they’ve done everything that medical science will allow to keep you on the road.  From cradle to grave, just like your man Bevan promised back in 1948.

They fixed your broken arm on sports day, they gave your nan chemo, they treated the chlamydia you brought back from Kavos, they started you on that inhaler, and all this wizardry was free at the point of service.  You don’t have to check your bank balance after booking an appointment: the NHS is always there for you.  On the other side of the fence, knowing you were working for the NHS took the sting out of so many things about the job: the vicious hours, the bureaucracy, the under-staffing, the way they inexplicably blocked Gmail on all the computers in one hospital I worked at (thanks, guys!).  I knew I was part of something good, important, irreplaceable, and so I did my bit.

I don’t have an amazing inbuilt work ethic, it’s not applied to anything I’ve ever done since, but the NHS is something special, and the alternative is horrifying.  We should see the skyscraper-high bills of America as the ghost of Christmas future when it comes to NHS privatization.  One day you’ll blink and the NHS will have completely evaporated - and if that blink turns out to be a stroke then you’re totally screwed.

Pam Ayres NHS Tribute

Pam Ayres, the poet and entertainer, wrote the NHS tribute that you can read below.  You can reach Pam Ayres' own web-site by clicking on this link.

I've been to other countries where you pray you don't get sick,
Where if you're taken ill, no kindly ambulance comes quick,
No motorbiking paramedic roaring through the rubble,
Where if you have no cash to pay then mister, you're in trouble.

We have a gentler system, which is comforting to all,
It strives for our wellbeing, be we elderly or small,
With expertise, professional, extended countrywide,
So, in an emergency, a world is at our side.

Consultants and anaesthetists and those who man the door,
Specialists and surgeons and the folk who mop the floor,
The porters and the nursing staff who labour night and day,
And never ask the patient if they have the means to pay.

A plague has come, a plague that's new, yet old, as old as time,
Formented out of suffering, and suffering, and cruelty, and grime,
With unimagined images which linger in the head,
Refrigerated trailers for the storage of the dead.

With calm and regulated care, staff with one accord,
Though fearing for their families, are working on the ward,
Where end-of-life care nurses, in their strange protective dress,
Hold a fading hand to dull the pain of loneliness.

Thanks to every doctor, every midwife, every nurse,
Every single worker in the flight for life immersed,
Whatever God you recognise, may your endeavours bless,
Sending love and gratitude to you. The NHS.

TBI Discharge Note

I authored a discharge note which I'd hoped could be made available to patients who are recovering from a brain injury - I've struggled to get the document into the NHS channel.  In the absence of a better approach, I've made the note available here by clicking on this link.